TORONTO (May 29, 2019) – Canadian Soccer Business (CSB), rights holder for the newly formed Canadian Premier League (CPL) in conjunction with Smooth Commerce, an industry leading consumer engagement platform provider, are pleased to announce a seven year partnership to deliver best-in-class, mobile-first experiences for sports fans. The partnership complements CSB’s acquisition in 2018 of sports technology provider Stadium Digital.
The CPL Centre Circle app is the first mobile product to market under the new partnership, delivering for fans a mobile native app experience that is highly engaging and personalized to fan preferences.
Launched at the inaugural match of the Canadian Premier League on April 27 in Hamilton, Ontario, the app allows supporters to follow their favourite club and access their curated home feed of the most relevant stories, stats, promotions and features.
At the core of the experience is the Centre Circle loyalty program and access to match tickets, where user engagement data and purchase data are leveraged to assemble the personalized fan home feed. The inaugural week of games saw a 63% adoption of mobile-only ticketing.
“Our partnership with Smooth Commerce allows us to accelerate the delivery of the kind of polished and high-utility mobile app that our fans expect, allowing them to interact with our clubs in more meaningful and personalized ways,” said David Clanachan, Commissioner, Canadian Premier League. “Smooth’s core capabilities aligned perfectly with our desire to execute on a mobile-first fan engagement model, which we’ve realized with the Centre Circle app.”
The Smooth Commerce platform facilitates mobile payment, food service and retail ordering, engagement, data analytics, ticketing and more to allow retail, sports, and entertainment businesses to drive the maximum possible value for their customers.
“Like many Canadian sports fans, we are excited by the launch of the Canadian Premier League and what it means for soccer across the country,” said Brian Deck, CEO of Smooth Commerce. “Canadian Soccer Business has taken an incredibly innovative approach to operating the CPL, and we could not be happier to be partnered with CSB to apply our technology to deliver fans a mobile-first experience like no league has achieved.”
The partnership agreement makes Smooth Commerce the exclusive mobile fan engagement partner for CSB. The collaboration has brought to market a unique mobile-first digital platform applicable to many other sports and entertainment properties to drive frequent fan and patron engagement by rewarding them for consuming content.
About Smooth Commerce
Smooth Commerce is a customer engagement and commerce platform. Restaurants, retail services, sports teams and attractions leverage their comprehensive solution to deliver a convenient, digital customer experience. The platform powers white-label mobile and web apps with payment, loyalty, ordering, ticketing and direct marketing, seamlessly integrating with clients’ technology operations. Its powerful business tools provide valuable customer insights, improve engagement and operational efficiencies, and increase sales and profitability.
The Centre Circle mobile app: http://onelink.to/gu8c97