Ticket Support
Your mobile tickets are here! Access your tickets in CPL Centre Circle App.
Step 1 | DOWNLOAD THE APP
Download the Centre Circle app and create an account
Step 2 | SELECT YOUR FAVOURITE CLUB
Season Seat Members:
Ensure the club you have purchased seasons for is your favourite club.
Single Ticket Buyers:
Ensure you select the home club to access your ticket by clicking the top left logo to switch between clubs.
How to Access your Tickets: Season Seat Members
For detailed instructions on how to access and manage your season tickets on the CPL Centre Circle app, please visit:
Pacific FC
How to connect my tickets: https://pacificfc.canpl.ca/mobile-tickets
Forgot my password: https://am.ticketmaster.com/pacific/interstitial-oauth-signup
Ticket Support: https://pacificfc.canpl.ca/ticket-support
Cavalry FC
How to connect my tickets: https://cavalryfc.canpl.ca/mobile-tickets
Forgot my password: https://am.ticketmaster.com/cavalry/interstitial-oauth-signup
Ticket Support: https://cavalryfc.canpl.ca/ticket-support
FC Edmonton
How to connect my tickets: https://fcedmonton.canpl.ca/mobile-tickets
Forgot my password: https://am.ticketmaster.com/fcedmontonn/interstitial-oauth-signup
Ticket Support: https://fcedmonton.canpl.ca/ticket-support
Valour FC
How to connect my tickets: https://valour.canpl.ca/mobile-tickets
Forgot my password: https://am.ticketmaster.com/valour/interstitial-oauth-signup
Ticket Support: https://valourfc.canpl.ca/ticket-support
Forge FC
How to connect my tickets: https://forgefc.canpl.ca/mobile-tickets
Forgot my password: https://am.ticketmaster.com/forge/interstitial-oauth-signup
Ticket Support: https://forgefc.canpl.ca/ticket-support
York9 FC
How to connect my tickets: https://york9fc.canpl.ca/mobile-tickets
Forgot my password: https://am.ticketmaster.com/york9/interstitial-oauth-signup
Ticket Support: https://york9fc.canpl.ca/ticket-support
HFX Wanderers FC
How to connect my tickets: https://hfxwanderersfc.canpl.ca/mobile-tickets
Forgot my password: https://am.ticketmaster.com/hfxwanderers/interstitial-oauth-signup
Ticket Support: https://hfxwanderersfc.canpl.ca/ticket-support
How to Access your Tickets: Single Ticket Buyers
- Tap on your profile photo, select “My Club” and favour the home club
- Tap on “Tickets” on the bottom right menu.
- Login using your Tickermaster.ca Account
- If you purchased single game tickets, please click https://identity.ticketmaster.ca/passwordreset/init to reset your password
- Tap Authorize and season tickets will populate.
- If you want to access single game tickets to other games and you are a season seat holder, click the drop down bar above your tickets after logging in and click the “(+)” option to login to the Ticketmaster account created on ticketmaster.ca
- To view tickets for a specific match tap on the match card. All purchased tickets are shown here. To view the barcode and add to mobile wallet tap “View Barcode” or “Add to Wallet”.
We recommend you add your tickets to your wallet before the match to save you time!
TICKET FAQ
If you are a Season Seat Member and have purchased tickets with a club, your Account Manager email you had provided over the phone or online is the email you will use to access your tickets on the App. If you forgot your password and you are a Season Seat Member, please your club’s link:
Pacific FC: https://am.ticketmaster.com/pacific/interstitial-oauth-signup
Cavalry FC: https://am.ticketmaster.com/cavalry/interstitial-oauth-signup
FC Edmonton: https://am.ticketmaster.com/fcedmontonn/interstitial-oauth-signup
Valour FC: https://am.ticketmaster.com/valour/interstitial-oauth-signup
Forge FC: https://am.ticketmaster.com/forge/interstitial-oauth-signup
York9 FC: https://am.ticketmaster.com/york9/interstitial-oauth-signup
HFX Wanderers FC: https://am.ticketmaster.com/hfxwanderers/interstitial-oauth-signup
If you have purchased tickets to one or more CPL matches on Ticketmaster.ca please login using the same email you used to purchase the tickets when checking out of Ticketmaster.ca. If you forgot your password, please click https://identity.ticketmaster.ca/passwordreset/init
There are many reasons your tickets could not be showing up in the app, but don’t worry we are here to help!
Reason 1: Wrong Login
There are 2 ways to login to access your tickets; either using your season ticket Account Manager login or the login you used on Ticketmaster.ca. If you are a season ticket member, please login using your Account Manager login (the email you used to purchase your season tickets that your ticket rep would have set up on your behalf). If you have purchases single game tickets please login using your Ticketmaster.ca login.
Reason 2: You favoured a different club on the app! Oops!
You must select the club you are trying to access tickets for on the app before clicking the “Tickets” icon at the bottom. You can either switch your favourite club by selecting your profile photo then “My Club” or you can click the icon on the top left corner and switch to the club you are trying to access.
Reason 3: You have an outstanding payment
Please contact your club’s ticketing department to ensure you are on time for your scheduled payments.
Reason 4: Your tickets to the matches have not been assigned.
This could be because you have yet to select the matches you are attending if you are a flex pack holder or because you are being re-seated. Please contact your club’s ticketing department.
If you are a season seat holder who has also purchased single game tickets, you will need to also login to your Ticketmaster.ca account using the email you used to purchase the single games.
Here is how to do it:
When you are logged in to your Season Tickets, click the drop down bar above your matches and click the “(+)” option to login to the Ticketmaster account created on ticketmaster.ca
Ticketmaster, the global leader in ticketing, announced a partnership with the Canadian Premier League (CPL) as the official ticketing partner and marketplace for the new soccer league, providing fans with mobile tickets for the League’s inaugural season beginning on April 27, 2019.
This partnership makes the CPL the first Canadian professional sports league to launch in a fully mobile environment.
Under this partnership, fans will easily access their tickets on their mobile device via the CPL Centre Circle app or by downloading them to their mobile wallet, providing fans with a streamlined stadium entry experience. Mobile tickets reduce ticket fraud and provide fans with a safe and secure ecosystem to buy, sell and transfer tickets.
Read about the partnership here
Please reach out to your club’s ticketing department for support and more information.
When first creating a login to CPL Centre Circle you would have received a 4-digit verification code to your mobile device via SMS. If you forgot your password, please click “Forgot Password” and follow the prompts. If neither solutions work, please contact appsupport@canpl.ca. Please note, if you are having trouble accessing your tickets, please contact your club’s ticketing department
Pacific FC: memberservices@pacificfc.ca
Cavalry FC: info@cavalryfootball.club
FC Edmonton: info@fcedmonton.club
Valour FC: fanservices@valourfootball.club
Forge FC: info@forgefootball.club
York9 FC: tickets@york9football.club
HFX Wanderers FC: info@hfxwanderersfootball.club
Please reach out to your club’s ticketing department for more information on how to pick up tickets at will call.
Pacific FC: memberservices@pacificfc.ca
Cavalry FC: info@cavalryfootball.club
FC Edmonton: info@fcedmonton.club
Valour FC: fanservices@valourfootball.club
Forge FC: info@forgefootball.club
York9 FC: tickets@york9football.club
HFX Wanderers FC: info@hfxwanderersfootball.club
Yes, you will be able to buy tickets to a CPL game at the local box office located at your local Club stadium. For more information please visit:
HFXwanderersfootball.club
There are a few options for accessing your tickets without a mobile phone. Upon checkout on TM.ca, you can select the method of deliver. Mobile Tickets are always free and accessible anytime. Otherwise, see the options below:
Up to 14 days prior to the match, you can choose to have your tickets mailed or couriered.
Within 14 days of the match you can pick up your tickets from Will Call at the Box Office.
For more information on your local box office hours please visit your club website or contact your club’s ticketing department.